Customer care
Shipping
Delivery is tracked and free on every order, in every country we sell to.
Zones and delivery times
| Zone | Countries | Delivery | Cost |
|---|---|---|---|
| Italy | Italy, San Marino, Vatican City | 1–2 working days | Free |
| European Union | All the other countries of the European Union and the Principality of Monaco | 2–4 working days | Free |
| Europe outside the EU | United Kingdom, Norway, Iceland, Liechtenstein, Andorra, the Balkans, Turkey, Ukraine and the other European countries | 4–5 working days | Free, duties excluded |
| United States and Canada | United States, Canada | 5–7 working days | Free, duties excluded |
Times run from order confirmation and are indicative. We do not ship to Switzerland or the Russian Federation.
From the warehouse to you
Every order is prepared and dispatched from our logistics warehouse, with a tracked courier.
Follow your parcel
When the parcel leaves we send you the tracking code by email. You can also follow it from Track your order.
Outside the European Union
Customs duties and import taxes are payable by the customer and are collected by the courier on delivery. You confirm this with a tick before paying.
Want to return an item? You have 14 days from delivery.